Privacy Policy

1. Introduction

CleanOn North (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.cleanonnorth.co.uk or any of our cleaning services.

By using our website or booking our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Service address
• Payment details (processed securely via our payment provider)

b. Non-personal Information

• Browser type and device information
• Pages visited and time spent on the website
• Cookies and similar tracking data (see Section 6 below)

3. How We Use Your Information

We use your information to:

• Provide, manage, and confirm your cleaning bookings
• Communicate with you about appointments, quotes, or changes
• Process payments and issue invoices
• Improve our services and website experience
• Comply with legal or tax obligations

We do not sell, rent, or trade your personal data to third parties.

4. Sharing Your Information

We only share personal data when necessary to deliver our services, including:

• Service partners or contractors who perform cleaning tasks on our behalf
• Payment processors (e.g., Stripe, PayPal) for secure transaction handling
• Legal authorities, if required to comply with UK law

All third parties are required to keep your data secure and use it only for the purpose of providing contracted services.

5. Data Storage and Security

We take appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

All personal information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser preferences.
By continuing to use our site, you consent to our use of cookies.

7. Your Data Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access a copy of your personal data
• Request correction or deletion of your information
• Object to or restrict data processing
• Withdraw consent at any time

To exercise these rights, contact us at info@cleanonnorth.co.uk.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will reflect any changes. Please review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Clean On North
📍 United Kingdom
📧 info@cleanonnorth.co.uk
🌐 www.cleanonnorth.co.uk

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